SHIPPING
Our handbags and accessories are produced only by PRE-ORDER, It would be ready to deliver 10-15 working days after your purchase.
You may be required to pay additional import fees, taxes, or other duties specific to the destination country in order to receive your order. These additional fees cannot be collected by us. Remember that this is not the shipping fee: shipping costs are included in the price you already paid to us. If you wish to receive more information on your shipment, you can contact us via e-mail hello@thevoicebag.com or by completing the contact form.
RETURNS
You can return, exchange, or request a refund for any item ordered on thevoicebag.com Please contact Customer Care hello@thevoicebag.com within 3 days of the delivery date.
Once your return has been accepted, we will immediately request reimbursement and send you a confirmation email. The time it takes to restore the credit back to your account depends on the Credit Card Issuer.
Before you return your item, make sure that the items are in the same condition you received them in, with the identification tag and original packaging.
Returns & exchanges rates apply.